Submit a complaint to the Chief of the Communications Security Establishment
Government of Canada / Gouvernement du Canada

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Submit a complaint to the Chief of the Communications Security Establishment

Complete the form below to submit a complaint to the Chief of the Communications Security Establishment (CSE) about any activity carried out by CSE.

For more information about the complaint process, visit the Making a complaint page or email externalcomplaintsplaintes_externe@cse-cst.gc.ca

Contact information

(if applicable – i.e. maiden name or nickname)
Include your civic number and street name, apartment or suite, and other address details
Enter an email address. For example: name@example.com
Preferred language of correspondence
Preferred method of correspondence

Details of your complaint

You may include:

  • key dates
  • timelines
  • relevant phone numbers, email addresses, or communication device(s)
  • circumstances leading to the complaint
  • your desired outcome

If you are disclosing the personal information of other individuals to support your complaint, please ensure that they are aware of this disclosure to CSE before submitting your complaint.

Additional documents

If you would like to provide additional details or other relevant documents, send an email to externalcomplaintsplaintes_externe@cse-cst.gc.ca.

Authorized representative

You have the option to use an authorized representative (e.g. legal counsel or another individual, such as a spouse, common-law, partner, other family member or friend) to act on your behalf during the complaint process.

By providing this information, you are authorizing CSE to:

  • communicate with your authorized representative
  • disclose personal information related to your complaint to your authorized representative
Would you like to use an authorized representative?
If "yes" is selected, please provide the authorized representative contact information below.

Acknowledgement

I confirm and certify that the information I have provided above is true, accurate and complete to the best of my knowledge.

Privacy notice

Personal information provided in support of this complaint is collected under the authority of s. 9.1 of the Communications Security Establishment Act. It will be used only for the purpose of providing a response to the complainant regarding their complaint. The personal information collected is described in Standard Personal Information Bank (PIB) PSU 902 (Executive Correspondence), which is used by all government organizations. The information is collected and managed according to the requirements of the Privacy Act and its related policy instruments. Individuals have the right to access and correct their personal information as well as to file a complaint to the Privacy Commissioner of Canada regarding CSE’s handling of their personal information.

You may contact CSE’s Access to Information and Privacy Coordinator by email at atip-aiprp@cse-cst.gc.ca for any question regarding CSE’s collection and handling of personal information.

Date modified: 2024-01-31