Feedback survey: New Benefits Finder

We look forward to your feedback on our new Benefits Finder. Our intent is that this tool will help everyone find government support for major life events more easily. Your input will help us improve this version of the tool and make it easy to use and understand.

Why did you visit the Benefits Finder today?Required field
Why did you visit the Benefits Finder today?
Why did you visit the Benefits Finder today?
Why did you visit the Benefits Finder today?
Did the new Benefits Finder provide you with all the information you needed?Required field
In your responses, you agree to not include any personal information about yourself or anyone else; this includes name, mail or email addresses, or any other information that could be used to identify you or someone else. Questions related to your individual case will not receive a reply. Thank you.
Did the new Benefits Finder provide you with all the information you needed?
Did the new Benefits Finder provide you with all the information you needed?
After using the new Benefits Finder, are you now more aware of what benefits are available to you?Required field
In your responses, you agree to not include any personal information about yourself or anyone else; this includes name, mail or email addresses, or any other information that could be used to identify you or someone else. Questions related to your individual case will not receive a reply. Thank you.
After using the new Benefits Finder, are you now more aware of what benefits are available to you?
After using the new Benefits Finder, are you now more aware of what benefits are available to you?
How easy was it to use the new Benefits Finder?Required field
How easy was it to use the new Benefits Finder?
How easy was it to use the new Benefits Finder?
How easy was it to use the new Benefits Finder?
How easy was it to use the new Benefits Finder?
How easy was it to use the new Benefits Finder?
In your responses, you agree to not include any personal information about yourself or anyone else; this includes name, mail or email addresses, or any other information that could be used to identify you or someone else. Questions related to your individual case will not receive a reply. Thank you.
In your responses, you agree to not include any personal information about yourself or anyone else; this includes name, mail or email addresses, or any other information that could be used to identify you or someone else. Questions related to your individual case will not receive a reply. Thank you.

Thank you for your interest in participating in this feedback survey for the new Benefits Finder. This notice statement will explain how we may use the information you provide us.

Who we are

The Portfolio Web group is part of Employment and Social Development Canada (ESDC). We lead Employment and Social Development Canada’s (ESDC) digital presence on the internet and the intranet. This team is creating a new Benefits Finder that will make it easier for people to get the most accurate results when searching for benefits.

Activity

ESDC considers it essential to get feedback from members of the general public who may eventually use the products and services we are developing. In this activity, we ask potential users to use the new Benefits Finder and then to answer up to 7 questions about the experience. Your responses will help us improve our design.

The outcome for the research activities will be a record of research findings, organized by general theme related to the new Benefits Finder. The outcome of the activity is to improve the efficacy of user services of ESDC by incorporating the user’s perspective in the building of those services.

What we will collect

If you choose to participate in this research activity, your participation will require that you provide the researcher with personal information, including: your opinions about the new Benefits Finder and your experience using it. Please note that the information you provide will be anonymous.

This information will help us improve this early version of the new Benefits Finder. Your views on the finder and the experience of using it will be valuable input to our design and development process. You will be helping ensure that we create a finder that achieves our goals.

The collection and use of this information is authorized and under the authority of Employment and Social Development Canada (ESDC), in accordance with Section 39 of the Department of Employment and Social Development Act for program analysis, research and evaluation purposes.

How we will use this information

The personal information collected by this feedback survey will be reviewed and analysed by the Project Team. Recommendations for improvements will be considered for integration into the design and developers will execute the improvements.

Your information may be disclosed, without additional consent from you to all members of the Benefits Finder team, and to a small number of members of the Portfolio Web group.

Your participation in this feedback survey will not affect your use of, access, or entitlement to any Government of Canada services.

Date modified: 2024-07-03