Submit a complaint to the Chief of the Communications Security Establishment
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Submit a complaint to the Chief of the Communications Security Establishment

Complete the form below to submit a complaint to the Chief of the Communications Security Establishment (CSE) about any activity carried out by CSE.

For more information about the complaint process, visit the Making a complaint page or email external_complaints_plaintes_externe@cse-cst.gc.ca

Privacy notice

Personal information provided in support of this complaint is collected under the authority of section 9 (1) of the Communications Security Establishment Act. It will be used only for the purpose of providing a response to the complainant regarding their complaint, any consistent uses, or when its disclosure is required by law. The personal information collected is described in Standard Personal Information Bank (PIB) PSU 902 (Executive Correspondence), which is used by all government organizations. This information is collected in accordance with the Privacy Act which provides you with the rights of access to, correction, and protection of your personal information.

If you have any questions regarding the handling of your personal information, please contact CSE’s Privacy Office by email at privacyoffice-bprp@cse-cst.gc.ca. You also have the right to contact the Office of the Privacy Commissioner of Canada concerning the handling of your personal information.

Contact information

(if applicable – i.e. maiden name or nickname)
Include your civic number and street name, apartment or suite, and other address details

Details of your complaint

You may include:

  • key dates
  • timelines
  • relevant phone numbers, email addresses, or communication device(s)
  • circumstances leading to the complaint
  • your desired outcome

If you are disclosing the personal information of other individuals to support your complaint, please ensure that they are aware of this disclosure to CSE before submitting your complaint.

Enter an email address. For example: name@example.com
Preferred language of correspondence
Preferred method of correspondence

Additional documents

If you would like to provide additional details or other relevant documents, send an email to external_complaints_plaintes_externe@cse-cst.gc.ca.

Authorized representative

You have the option to use an authorized representative (e.g. legal counsel or another individual, such as a spouse, common-law, partner, other family member or friend) to act on your behalf during the complaint process.

By providing this information, you are authorizing CSE to:

  • communicate with your authorized representative
  • disclose personal information related to your complaint to your authorized representative
Would you like to use an authorized representative?
If "yes" is selected, please provide the authorized representative contact information below.

Acknowledgement

I confirm and certify that the information I have provided above is true, accurate and complete to the best of my knowledge.
Date modified: 2025-03-12