CFIA Accessibility Plan 2026–2028
General Instructions
Thank you for participating in this consultation for the Canadian Food Inspection Agency’s (CFIA) 2026–2028 Accessibility Plan. Your input is essential in helping us identify and remove barriers to accessibility in our workplace, programs, services, and operations.
Purpose of This Consultation
We are seeking perspectives from from persons with disabilities*, caregivers, and stakeholders about any barriers you’ve experienced when interacting with CFIA programs, services, or workplaces, to better understand existing barriers and gather ideas on how to remove or prevent them. Your input will directly shape the CFIA’s 2026–2028 Accessibility Plan.
The Accessible Canada Act (ACA) requires the CFIA to regularly consult with persons with disabilities, develop accessibility plans, and report publicly on progress. The 2026–2028 Accessibility Plan will build on the current Accessibility Plan and outline CFIA’s updated commitments, objectives, and actions to improve accessibility across our organization. This includes addressing barriers in policies, programs, services, and the workplace.
Through upcoming consultations, we aim to:
- Engage persons with disabilities in a respectful, inclusive, and accessible way
- Identify barriers to accessibility across CFIA’s operations
- Gather insights to inform actions and priorities for the next Accessibility Plan
- Build transparency and trust in the accessibility planning process
*The Accessible Canada Act defines “disability” as “any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society”.
Confidentiality and Anonymity
- Your responses are confidential and will not be linked to you personally.
- All feedback will be analysed and reported in aggregate form only.
- Participation is entirely voluntary.
How to Participate
- Please answer the questions based on your experiences within the past three years.
- Where possible, please provide comments or suggestions to help us better understand your feedback.
Accessibility and Accommodations
We are committed to accessibility. If you need alternate formats or accommodations, contact us using the information below.
Contact us
Canadian Food Inspection Agency
c/o Accessibility Team
1400 Merivale Road, Tower 2
Floor 2, Room 128
Ottawa ON K1A 0Y9
Toll-free: 1-855-670-0943
Email: cfia.accessibility-accessibilite.acia@inspection.gc.ca
Privacy Notice Statement
The Canadian Food Inspection Agency (CFIA) is committed to protecting the privacy rights of individuals, including safeguarding the confidentiality of information provided by individuals and institutions.
Submission of your personal information constitutes your consent to the collection, use, storage, and disclosure of your personal information by the CFIA.
Please note that comments you enter in any free text field could become identifiable based on the level of detail you provide. Please exercise caution when providing comments in order to protect your privacy and the privacy of others.
This information is being collected and used under the CFIA’s legislative authority for the following purpose: to gather input and perspectives from persons with disabilities in order to better understand existing barriers and develop ways to remove or prevent them as part of the CFIA's 2026-2028 Accessibility Plan. This is in accordance with the Accessible Canada Act. This information will be retained in accordance with the CFIA’s retention and disposition policies.
The personal information collected appears in the standard personal information bank Outreach Activities PSU 938. Details regarding this personal information bank, the information it contains, and the purpose for its collection are described within the Treasury Board Secretariat’s Personal Information Banks.
Pursuant to the provisions of the Privacy Act, personal information collected by the CFIA and the Government of Canada is protected from disclosure to unauthorized persons and/or agencies. Individuals to whom the personal information pertains have the right to the protection of, and access to, their personal information under the Privacy Act, subject to certain exceptions and exemptions.
For inquiries concerning the treatment of personal information in the custody of the CFIA, or to access personal information pursuant to the provisions of the *Privacy Act and the Access to Information Act, individuals may contact the CFIA’s Access to Information and Privacy Office at *ATIP-CFIA-AIPRP@inspection.gc.ca (located at 1285 Baseline Road, T3-6-217, Ottawa, Ontario, Canada, K1A 0Y9).