Government of Canada / Gouvernement du Canada

Language selection

Françaisfr

Victim Complaint Form National Office for Victims, Public Safety Canada

Under the Canadian Victims Bill of Rights, victims have a right to information, participation, protection and to seek restitution. Victim is defined as an individual who has suffered physical or emotional harm, property damage or economic loss as a result of the commission or alleged commission of a criminal offence in Canada.

The National Office for Victims, at Public Safety Canada, has a responsibility to provide general information to victims of crime about the corrections and conditional release system, which applies to offenders serving a sentence longer than two years and to offenders serving a shorter sentence in provincial custody, and have applied for parole. The National Office for Victims provides general information about:

  • the role victims play, their rights, and how to exercise them; and
  • how to register with the Correctional Service of Canada and the Parole Board of Canada to receive information about the offender who harmed them.

If you feel as though the National Office for Victims did not provide you with this information, as you requested, you may submit a complaint for review using this form.

Contact the National Office for Victims by email @ NationalOfficeForVictims@ps-sp.gc.ca to:

  • ask questions about the complaint process,
  • inquire about a complaint already submitted, or
  • withdraw a complaint already submitted.

The information provided in this form is collected for Public Safety Canada’s CVBR complaints resolution mechanism for the purpose of addressing a complaint. If the information provided on this form is incomplete, it may be determined that your complaint does not meet the basic criteria of the CVBR.  All personal information provided in this document will be stored, protected, used, and disclosed in accordance with the Privacy Act.

If you have a privacy concern and are not satisfied with Public Safety Canada’s response to your concern, you may wish to contact the Office of the Privacy Commissioner of Canada by e-mail at: info@priv.gc.ca or by telephone at 1-800-282-1376.

Preferred language for communication
Enter your first name and your last name.
Are you currently present in Canada?

Complaint Details

Tell Public Safety Canada about your complaint and how the National Office for Victims did not provide you with information you requested about the federal corrections and conditional release system.

Victim complaints can fall under the mandate of the following Government of Canada departments and agencies:

  • Public Safety Canada,
  • Correctional Service of Canada,
  • Parole Board Canada,
  • Royal Canadian Mounted Police,
  • Canadian Border Security Agency,
  • Public Prosecution Service of Canada, and/or
  • Department of Justice

The Privacy Act allows Public Safety Canada to share this complaint form and its attachments with the applicable department or agency, but only with your consent.

Do you give consent to Public Safety Canada to share this complaint form and its attachments with the appropriate department/agency?
Do you have any relevant supporting documentation you would like Public Safety Canada to consider as part of this complaint?
Date modified: 2026-03-25